Terms & Conditions
TERMS OF SERVICE FOR CLIENTS PURCHASING OUR LEGAL PACKAGES ONLINE
You must be 18 years and older and be the holder of an ABN to purchase our Legal Packages. You must provide current, complete and accurate information to us, including account information, and promptly inform us of any updates to your information. Where information is inaccurate we may cancel your order. You should keep your login information confidential as you are responsible for all activity on your account.
YOUR ACKNOWLEDGEMENTS AND AGREEMENTS
Referrals: You may have been referred or introduced to us via email by a member of our Referral Program. These members are paid a Referral Fee of 10% of up to $100. If you are happy with our services, we welcome you to join the Referral Program too!
- We cannot guarantee the accuracy of information on our website, or availability of our Legal Packages
We endeavour to publish accurate descriptions, prices, times, availability, and promotions. However, sometimes information may not be accurate, and some matters are out of our control. We may also, without prior notice to you, change and update information, or even change our range of Legal Packages and discontinue Legal Packages at any time. We cannot guarantee the accuracy of the information or availability of the Legal Packages.
- Placing your order via our website,
When you place an order through our website, a contract for the purchase of the Legal Package is not entered into immediately, but rather, once we confirm your order by email. If you want to cancel the order please contact us immediately. Any cancellation will be at our discretion, because steps may already have been taken to fulfill your order, including the drafting of your documents. On occasion we may need to cancel your order where we are unable to fulfill it, for example where there are reasons beyond our control. In these or similar circumstances where we have to cancel an order and you have already paid, we will provide you with a full refund. Despite our reasonable endeavours, on occasion we may also need to vary your order. For example, where you require further document drafting to adequately protect your business. In these circumstances we will indicate the varied price and you can agree to the variation or cancel your order.
3. You agree to our payment terms
You must pay us for the Legal Package via the payment methods we enable on our website. Any coupons must be added at the time of purchase to apply; they cannot be applied retrospectively. Where payments are made in installments, you authorised us to deduct all accrued and outstanding fees from your credit card or debit card provided. You also agree to pay any applicable financial service provider fees where relevant.
- Third party software is at your risk
Our Legal Packages are not delivered immediately. You will be directed to answer our interview questions via our chat-bot Mimi and then book in a convenient consultation time. There are inherent risks associated with using third party software. If you have any technical problems using our chat bot or booking in a consultation time please email us so we can assist you. Your legal package will usually be delivered on the same day as your consultation.
- You agree that all Copyright in the Legal Documents are owned or licensed by us.
We grant you a non-exclusive, non-transferable, royalty-free, revocable licence for you to use the Legal Documents for the business you notify to us. You must not reproduce, duplicate, copy, sell, re-sell or exploit the Legal Documents in any way. In particular, you must not use our Legal Documents for any commercial purposes, without our prior written consent which is given or withheld at our sole discretion. Please contact us at email@example.com for any use which is other than to protect the business relevant to your purchase.
- We will not refund except as required by law
Except as required by law, we do not make any express or implied warranties regarding our Legal Packages. However, we have an extremely high client satisfaction record, so if you are not satisfied with your Legal Documents please raise any issues with us as soon as possible so that we can address them. Any reasonable request will be honoured, however, we do not provide refunds for changes of mind, or where you fail to provide us with adequate or accurate information.
At law, and in particular The Australian Consumer Law, you have the right to have a service re-supplied or refunded if it doesn’t meet a consumer guarantee. If you consider that our Legal Packages fail to meet a consumer guarantee, please notify us at firstname.lastname@example.org to resolve the issue.
- If you provide testimonials we may use them freely, and consent for case studies
Where you provide us with any testimonials, we may use them for marketing and information purposes, publications, and professional awards across any print or digital medium, including any social media channel. By providing us with testimonials you assign Copyright to us. On some occasions we may request to use your matter as a case study. We will seek your express consent to do so, and will keep the detail and your personal information confidential. If you provide a testimonial or permit a case study, but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at email@example.com
LIABILITY AND INDEMNITY
To the maximum extent permitted by law, we are not liable for any Loss or damage arising from your use of our website and services or any Legal Packages purchased using the service, including, but not limited to, any inaccurate information, price changes or discontinued Legal Packages, or any termination of your order.
You agree to indemnify us, and to keep us indemnified from any claim arising out of or in connection with any third party links, websites, apps, software, products and services; your breach of this Agreement including, but not limited to, but not limited to any breach of our Intellectual Property Rights, where you provide incorrect information, and any unauthorised use of your account.
IF THERE IS A DISPUTE
If a dispute arises, you must keep all communications and discussions about the dispute confidential. Revealing the details of the dispute in a public forum will expose you to claims for defamation in addition to any claims in relation to the dispute.
In the event that any dispute cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between these Terms and other terms and conditions on our website, these Terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
Copyright means all rights under the Copyright Act 1968.
Loss or damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, virus to systems, negligence, trespass, property damage and legal costs.
Legal Documents means any Legal Documents, including but not to the legal documents and any advice we provide to you.
Legal Packages means any Legal Packages available via our website, including all offers in the package, including the online interview, consultation and Legal Documents.
We, us, or our means SE Legal Pty Ltd t/as The Mumpreneur Lawyer [ ABN 49 625 923 079 ] and includes any of our directors, officers, employees, agents, partners, contractors.
Welcome to The Mumpreneur Lawyer [ABN 49625923079 ] www.mumlawyer.com.au, our website, we hope you enjoy browsing around. By visiting our website and using the services our website provides, you are agreeing to these terms and conditions and any other policies we publish or link to on our website. If you don’t agree, you must surf elsewhere; we may terminate your use of our website immediately if you breach any terms and conditions.
YOUR OBLIGATIONS WHEN USING OUR WEBSITE
- To provide correct information and comply with the law
When providing us with information such as when filling out any of our opt-in or other forms you must give current and accurate information. You must also comply with the laws of NSW and Australia when you use our website, including but not limited to, all our intellectual property and cybercrime laws. Where you access our website from outside of Australia, you must also comply with all the relevant local laws.
- Personal and non-commercial use of our content only
You agree that the copyright in all Content on our website, is owned or licensed by us. You must only use the website and its Content for your personal and non-commercial use. Any other use is prohibited unless permitted by law, or with our prior written permission which you must seek by emailing firstname.lastname@example.org (or permission of the relevant owner). All trademarks on our website belong to their respective owners.
- Third party links, third party apps and software are for your assistance only
We provide links on our website to other sites. We provide the links for your assistance only, and we have no control over those other sites and do not endorse them in any way. Any use of those sites is at your sole risk and you must direct any concerns regarding their products or services to the relevant third party.
We also provide access to third party apps and software to enhance the functionality of our website. We have no control over those third party apps and software, and do not make any warranties in relation to them. You use them at your own risk and you must read and agree to their terms and conditions which govern your use of them.
- Do not rely on any general “advice”
Some of the information we provide on our website may be related to legal cases and legislation. It does not constitute “legal advice”, and a “solicitor-client” relationship is not formed between us. We provide this information for your general use only. It may be historical information, incomplete information, erroneous, or it could be an opinion that is not widely held. Your personal or business situation has not been considered when providing the advice, so any reliance on this advice is at your sole risk and you should seek independent professional advice from your own lawyer, or by contacting us before taking steps towards reliance on this advice.
- Linking to our website
You may link to our website directly, or use our social media features.
WE MAKE NO WARRANTIES OR GUARANTEES
We cannot represent, warrant or guarantee that:
- our website will always be available, that your use will not be interrupted, or that our website is free from viruses, error-free or secure; or
- our content is accurate, complete and current.
For example, sometimes we will be making changes to our website, or you may come across an old landing page, historical information, incomplete pages or inaccuracies. Whilst we cannot guarantee these matters will be corrected, please email us at email@example.com if you find any issues.
We may also change, suspend or stop providing our website at any time.
LIMITATION OF LIABILITY AND INDEMNITY
We exclude, to the maximum extent permitted by law, any liability in connection with your use of, or inability to use our website and its content. We are not responsible for any Loss or damage suffered in connection with your use of our website, its content, your reliance on any advice and information, or any visitor posts and content, any interruptions, changes, suspension or termination of our website or any events beyond our control.
You indemnify us for any claim arising out of or in connection with any third party links, websites, apps, software, products and services; your breach of these terms and conditions, your breach of the law including your local laws, or your breach of the rights of a third party.
This agreement is governed by the laws in NSW, Australia. If any part of these terms and conditions is not enforceable, it shall be severed from this agreement and the remaining provisions will be in full force and effect. The obligations and liabilities in these terms and conditions survive termination of this agreement. The failure to exercise our rights, or enforce a provision under these terms and conditions does not waive the future operation of that right or ability to enforce the provision.
Content means any content and includes, but is not limited to any trademarks, brand names, product names, logos, all copy, images, art, graphics, music, audio, videos, designs or any other content.
Loss or damage means any direct, indirect or consequential loss or damages of any kind, including but not limited to any loss of revenue, profit, savings, goodwill, downtime costs, reputation, loss of data, property damage, personal injury and legal costs.