The GDPR has quite an expansive definition of personal information which includes anything from social media handles to tax file numbers and IP addresses. It gives customers a variety of rights.
Website terms are essential for businesses. Perhaps it’s true, they are the most “boring” part of your website and “no one reads them”. But when your website developer asks you for them, make sure you are ready! There are so many benefits and important reasons you should include them, and it makes for a very poor business decision to leave them out. They are the rules by which visitors can use your website, and visitors need to know if they don’t follow the rules, they cant use your site. They will help protect your website content and copy, limit your liability if something goes wrong, and make sure you don’t have to troop around the world to determine a dispute. It is best practice to include them, and what’s more, they will help your site be trustworthy which in turn helps your Google rating.
Any website that sells goods or services should have additional terms that address the relationship with their paying clients or customers. And any marketplace site also needs terms that that set out the rules for listings, and so on. Even if your website is purely information based, and you are not selling online, we still recommend that you have website terms. This is because, if there is some outdated or erroneous information that a website visitor relies on to their detriment; you don’t want to be found liable. You get the idea… every website needs terms. It’s your domain so protect it.